How pickup works

Document the handoff. Then make the pile go away.

The process is built around accountable intake: what was picked up, whether data-bearing media was present, what documents were requested, and where each class of asset is routed.

Secure IT asset recovery documentation and hardware
Receipt, intake notes, asset/media log, and disposition evidence where the job requires it.

Operating flow

Four steps, clear and documented.

  1. Scope

    You send rough counts, asset classes, pickup city, media sensitivity, loading constraints, and requested documentation.

  2. Pickup

    Sentinel records the handoff with a pickup receipt, custody notes, photos when useful, and exception notes.

  3. Intake

    Assets are sorted into reuse, resale, part-out, data-media, return, destruction, and downstream recycling paths.

  4. Disposition

    You receive the appropriate package: receipt, asset/media log, certificate/report, or downstream documentation.

Documents available

Proof depends on what actually happened.

01Pickup receipt

Client, location, job ID, material classes, storage-media flag, custody notes, and signatures.

02Asset/media log

Asset IDs, serials/WWNs where captured, media type, planned disposition, and exceptions.

03Certificate/report

Only issued from real tool output, verification evidence, destruction evidence, or downstream documents.

04Insured & documented

General liability coverage in place. Pickup receipts and documented custody provided on every job.

Data-bearing media

Handled separately.

Drives and removable storage are separated from general equipment. Depending on the job, media can be returned, held, wiped, destroyed, or routed through a certified downstream partner.

  • Serial/WWN capture where required
  • Method and verification recorded when sanitization is performed
  • Failed media gets a documented exception path

Compliance boundary

Claims stay tied to evidence.

Sentinel claims R2v3, NAID, or certified data destruction only when the specific job, tooling, and downstream documents support it. Taking responsibility for other people's data means saying only what the evidence supports.

Start clean

Tell us what documentation you need before pickup.

If your client requires a certificate, asset log, or downstream documentation, say that up front so the job is scoped correctly.